Patient Services Coordinator II: Elevate Patient Experience

Socket.dev; Morton Grove (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and AD&D insurance

Disability insurance

401k with company match and profit分享

Wellness program

Health savings accounts

Job summary

Illinois Bone and Joint Institute, LLC is seeking a Patient Services Coordinator II to deliver exceptional patient-centered service and support IBJI teams. This role requires accurate registration, optimized scheduling, and mentoring of new staff to maintain a positive atmosphere and meet company goals.

Responsibilities include greeting patients, handling inquiries, coordinating appointments, performing registrations, insurance verification, and assisting in training.

Qualifications

• High school diploma or equivalent is required.
• Associates degree in healthcare concentration is a plus.

Responsibilities

• Greet patients and visitors with excellent service.
• Manage appointment scheduling and patient check-in/out.
• Perform registration/pre-registration and verify demographics/insurance.
• Answer inquiries and provide information to patients and staff.
• Assist in training staff and mentoring new employees.

Skills

Customer service

Scheduling

Communication

Team player

Microsoft Office

Education

High school diploma or equivalent

Associates degree preferred

Tools

Epic EHR

Windows-based applications

Job description

Illinois Bone and Joint Institute, LLC is seeking a Patient Services Coordinator II to deliver exceptional patient-centered service and support IBJI teams. This role requires accurate registration, optimized scheduling, and mentoring of new staff to maintain a positive atmosphere and meet company goals.

Responsibilities include greeting patients, handling inquiries, coordinating appointments, performing registrations, insurance verification, and assisting in training.