Clinic Admin & Scheduling Specialist

Salem Hospital; Salem (MA); On-site; USD 50,609,000 - 71,463,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Assistant to support a clinical service in a busy ambulatory setting. You will handle scheduling, check-in/out, and basic billing documentation within the patient flow.

The role emphasizes accurate recordkeeping and professional patient interactions. The ideal candidate has a High School Diploma and CMAA certification or equivalent office experience, with proficiency in Office Suite and EMR/LMR systems.

Qualifications

• Proficiency with Office Suite and standard office procedures.
• Strong written and verbal communication skills for notes, memos, and emails.
• Excellent time management and multitasking abilities in a clinical office setting.

Responsibilities

• Perform routine administrative and clerical duties related to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and schedule inquiries.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Handle co-payments and prior authorizations inquiries as needed.
• Provide training and support to others in scheduling, registration, and billing tasks.

Skills

Office suite proficiency

Time management

Written communication

Organization skills

Phone etiquette

Education

High School Diploma or Equivalent

Tools

EMR/LMR systems

Job description

Mass General Brigham is seeking an Administrative Assistant to support a clinical service in a busy ambulatory setting. You will handle scheduling, check-in/out, and basic billing documentation within the patient flow.

The role emphasizes accurate recordkeeping and professional patient interactions. The ideal candidate has a High School Diploma and CMAA certification or equivalent office experience, with proficiency in Office Suite and EMR/LMR systems.