Patient Services Coordinator II

Beth-Israel-Lahey-Health; Massachusetts; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is hiring for a Full-time Clinic Administrative role. You will greet patients, manage check-ins and scheduling, verify patient demographics, collect co-pays, and coordinate referrals to ensure smooth clinic flow across operations.

Responsibilities include billing support, outreach to patients, and acting as a liaison between patients and staff. Prior health system experience is valued and strong communication skills are essential.

Qualifications

• High School diploma or GED required.
• 1–3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office.
• Healthcare or hospitality experience preferred.

Responsibilities

• Greet patients and visitors with courtesy and privacy.
• Check in, scheduling, verification of demographics and fiscal data.
• Collect co-payments and enter referrals.
• Schedule, reschedule and cancel appointments to meet patient/provider needs.
• Support billing functions and act as a department resource.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is hiring for a Full-time Clinic Administrative role. You will greet patients, manage check-ins and scheduling, verify patient demographics, collect co-pays, and coordinate referrals to ensure smooth clinic flow across operations.

Responsibilities include billing support, outreach to patients, and acting as a liaison between patients and staff. Prior health system experience is valued and strong communication skills are essential.