Clinic Front Desk & Patient Care Coordinator

BILH Performance Network; Wellesley, Northern (MA, KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Wellesley, MA seeks an experienced health care administrative assistant to deliver high-quality service and support clinic operations. You will greet patients, manage check-in and scheduling, and act as a liaison to ensure smooth flow and service delivery.

Responsibilities include registration, billing support, and preparing referrals or follow-ups, with opportunities to participate in small projects under supervision.

Qualifications

• High School diploma or GED required.
• Certificate 1 Medical Admin Assistant preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office.

Responsibilities

• Greets patients and visitors with courtesy and privacy, serves as central communication source.
• Performs check in, registration, scheduling, verification of demographics and payments.
• Monitors patient flow and liaises between patients and staff to ensure smooth operations.
• Assists with check-out, follow-up appointments, and patient education materials as indicated.
• Level II: facilitate billing, handle information requests, support manager, and participate in small projects.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Medical Admin Assistant Certificate

Tools

Microsoft Office

Web-based applications

Job description

Beth Israel Lahey Health in Wellesley, MA seeks an experienced health care administrative assistant to deliver high-quality service and support clinic operations. You will greet patients, manage check-in and scheduling, and act as a liaison to ensure smooth flow and service delivery.

Responsibilities include registration, billing support, and preparing referrals or follow-ups, with opportunities to participate in small projects under supervision.