Ambulatory Care Patient Services Coordinator

Medical Care of Boston Management Corporation; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Service Specialist to greet patients and visitors, verify demographics, and handle registration and scheduling with courtesy and privacy. You will collect co-pays and coordinate referrals, acting as a liaison between patients and the practice team.

You will support billing functions and help maintain smooth clinic operations, reporting to the Practice Manager or Ambulatory Practice Coordinator as needed.

Qualifications

• High School diploma or GED required.
• Certificate 1 Medical Admin Assistant Cert preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based apps and Microsoft Office.

Responsibilities

• Greets patients and visitors with courtesy, service, respect and privacy.
• Acts as central communication source for patient care; responsive and accessible.
• Verifies demographic information and handles registration and scheduling.
• Collects co-payments following standards.
• Schedules, reschedules and cancels appointments to meet needs.
• Opens referrals and supports billing functions as needed.
• Facilitates patient flow and coordinates with staff to ensure service delivery.

Skills

Customer service

Communication

Teamwork

Privacy & professionalism

Education

High school diploma or GED

Medical Admin Assistant Cert (preferred)

Tools

Microsoft Office

Job description

Beth Israel Lahey Health is seeking a Patient Service Specialist to greet patients and visitors, verify demographics, and handle registration and scheduling with courtesy and privacy. You will collect co-pays and coordinate referrals, acting as a liaison between patients and the practice team.

You will support billing functions and help maintain smooth clinic operations, reporting to the Practice Manager or Ambulatory Practice Coordinator as needed.