Patient Services Coordinator I - Front Desk Scheduling Pro

Illinois-Bone-; Libertyville (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and AD&D insurance

Long and short term disability

401k program with company match and, ,

Job summary

The Patient Services Coordinator I at Illinois Bone and Joint Institute, LLC delivers welcoming, patient-centered service and supports scheduling, registration, and administrative tasks to ensure a smooth patient experience.

Responsibilities include answering inquiries, scheduling appointments, handling registrations, verifying insurance, and assisting with chart management in a fast-paced environment alongside physicians and staff.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of customer service experience (medical office preferred).
• Epic EHR experience preferred.

Responsibilities

• Welcome patients and visitors with high-quality customer service.
• Handle appointment scheduling to optimize clinic flow.
• Answer general inquiries and assist with front-desk tasks.
• Registration/pre-registration and review of patient demographics and insurance.
• Check in/out procedures and patient chart management.
• Insurance verification and referral management as needed.
• Maintain a clean and safe work environment.
• Other duties as assigned.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Epic

Job description

The Patient Services Coordinator I at Illinois Bone and Joint Institute, LLC delivers welcoming, patient-centered service and supports scheduling, registration, and administrative tasks to ensure a smooth patient experience.

Responsibilities include answering inquiries, scheduling appointments, handling registrations, verifying insurance, and assisting with chart management in a fast-paced environment alongside physicians and staff.