Patient Services Coordinator I — Flexible Schedule & Epic

Illinois Bone and Joint Institute LLC; Tampa (FL); Presencial; USD 38.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Disability insurance

401k with company match

Paid holidays

Paid time off

Wellness program

Health savings account

Flexible savings account

Descripción de la vacante

Illinois Bone and Joint Institute, LLC seeks a Patient Services Coordinator I to deliver exceptional patient-centered service, manage registration, optimal scheduling, and front-office duties to support a great patient experience and a positive team atmosphere.

The role requires a high school diploma, at least one year of customer service in a medical setting, and Epic experience preferred. Schedule is typically Monday–Friday with occasional Saturdays.

Formación

• High school diploma or equivalent required.
• Minimum one year experience in a customer service role (medical office experience preferred).
• Epic experience preferred or familiarity with electronic health records systems.

Responsabilidades

• Welcome patients and visitors with high-quality customer service.
• Prepare paperwork to facilitate efficient operation and excellent customer service.
• Answer general inquiries.
• Appointment scheduling.
• Phone reception, patient triage, and escalation to appropriate staff.
• Review patient demographics and insurance; advise on required documents.
• Check in/out procedures and patient chart management.
• Insurance verification and referral management as required.
• Maintain a clean and safe work environment.
• Schedule: Monday–Friday, occasional Saturday as needed.

Conocimientos

Customer service

Scheduling

Communication

Educación

High school diploma or equivalent

Herramientas

Epic

Descripción del empleo

Illinois Bone and Joint Institute, LLC seeks a Patient Services Coordinator I to deliver exceptional patient-centered service, manage registration, optimal scheduling, and front-office duties to support a great patient experience and a positive team atmosphere.

The role requires a high school diploma, at least one year of customer service in a medical setting, and Epic experience preferred. Schedule is typically Monday–Friday with occasional Saturdays.