Patient Services Coordinator | Healthcare Admin (Full-Time)

Frederick Primary Care Associates; Urbana (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance (Single and Family)

Dental Insurance (Single and Family)

Vision Insurance (Single and Family)

Vacation Accrual (2 weeks)

Holidays (up to 6 days per year)

Sick Leave (1 week/year)

Employer Paid Life Insurance

Short-Term Disability

Long-Term Disability

Job summary

Frederick Primary Care Associates is hiring a Patient Services Coordinator to greet patients, answer calls, verify insurance, and maintain confidentiality in a busy medical office. The role requires at least a high school diploma and strong customer service skills, with experience in a healthcare setting preferred.

The position is full-time and on-site in Frederick, MD, offering comprehensive benefits and potential overtime opportunities.

Qualifications

• Minimum one year of customer service experience preferred.
• Experience in a medical setting is a plus.
• Knowledge of HIPAA privacy standards is required.

Responsibilities

• Greet patients warmly to create a welcoming environment.
• Answer phones promptly to ensure office efficiency.
• Maintain patient confidentiality per HIPAA and policies.
• Verify insurance and patient demographics to aid billing.
• Keep the waiting area clean and organized for patient comfort.
• Perform additional duties as assigned by supervisors.

Skills

Customer service

Phone etiquette

HIPAA compliance

Education

High School Diploma or Equivalent

Job description

Frederick Primary Care Associates is hiring a Patient Services Coordinator to greet patients, answer calls, verify insurance, and maintain confidentiality in a busy medical office. The role requires at least a high school diploma and strong customer service skills, with experience in a healthcare setting preferred.

The position is full-time and on-site in Frederick, MD, offering comprehensive benefits and potential overtime opportunities.