Patient Services Coordinator (Urbana)

Frederick Primary Care Associates; Urbana (MD); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health Insurance (Single and Family)

Dental Insurance (Single and Family)

Vision Insurance (Single and Family)

Vacation Accrual (2 weeks)

Holidays (up to 6 days per year)

Sick Leave (1 week/year)

Employer Paid Life Insurance

Short-Term Disability

Long-Term Disability

Résumé du poste

Frederick Primary Care Associates is hiring a Patient Services Coordinator to greet patients, answer calls, verify insurance, and maintain confidentiality in a busy medical office. The role requires at least a high school diploma and strong customer service skills, with experience in a healthcare setting preferred.

The position is full-time and on-site in Frederick, MD, offering comprehensive benefits and potential overtime opportunities.

Qualifications

• Minimum one year of customer service experience preferred.
• Experience in a medical setting is a plus.
• Knowledge of HIPAA privacy standards is required.

Responsabilités

• Greet patients warmly to create a welcoming environment.
• Answer phones promptly to ensure office efficiency.
• Maintain patient confidentiality per HIPAA and policies.
• Verify insurance and patient demographics to aid billing.
• Keep the waiting area clean and organized for patient comfort.
• Perform additional duties as assigned by supervisors.

Connaissances

Customer service

Phone etiquette

HIPAA compliance

Formation

High School Diploma or Equivalent

Description du poste

• Location 3430 Worthington Blvd, Suite 103,Frederick, MD, 21704,United States
• Base Pay $15.00 - $18.00 / Hour
• Employee Type Full-Time Non-Exempt

General Information

Company: Frederick Primary Care Associates, P.A.

Job Title: Patient Services Coordinator

Location: 3430 Worthington Blvd, Frederick, MD 21704

Hourly Pay: $15-18 per hour depending on experience

Additional Compensation: Annual bonuses (variable depending on office and performance) and overtime opportunities are available at FPCA’s After Hours Clinic (eligible after 6 months of employment based on performance)

Schedule: Full Time (Monday and Tuesday 7:30 am to 5 pm, Wednesday 7 am to 5 pm, Thursday 8 am to 7 pm, and off on Fridays)

Description

Are you passionate about helping people of all ages in your community? Do you have a strong background in customer service and a desire to apply it to something truly important? Consider applying to be a Patient Services Coordinator with Frederick Primary Care Associates!

Patient Services Coordinator Job duties include:

• Greet patients in a polite and inviting manner in order to facilitate a comforting and welcoming environment
• Answer phones timely and professionally in order to ensure office efficiency at every level of your office
• Maintain strict confidentiality of patients’ records according to the Health Insurance Portability and Accountability Act (HIPAA) standards and our company policies and procedures to ensure a safe environment for our patients
• Verify insurance coverage and patient demographics to aid our billing office and medical staff
• Maintain a clean and orderly waiting area to enhance the patient experience of your office
• Other duties as assigned

Requirements

• High School Diploma or Equivalent
• 1+ year of customer service experience
• Experience in medical field preferred

This position is eligible for the following benefits:

• Health Insurance (Single and Family)
• Dental Insurance (Single and Family)
• Vision Insurance (Single and Family)
• Vacation Accrual (2 weeks)
• Holidays (up to 6 days per year)
• Sick Leave (1 week/year - first year is prorated)
• Employer Paid Life Insurance, Short-Term Disability and Long-Term Disability