Compassionate Patient Services Coordinator - Front Desk

Frederick Primary Care Associates; Frederick (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance (Single)

Health Insurance (Family)

Dental Insurance (Single)

Dental Insurance (Family)

Vision Insurance (Single)

Vision Insurance (Family)

Vacation Accrual (2 weeks)

Holidays (up to 6 days per year)

Sick Leave (1 week/year - prorated)

Employer Paid Life Insurance

Short-Term Disability

Long-Term Disability

Job summary

Frederick Primary Care Associates is seeking a Patient Services Coordinator to greet patients, answer phones, verify insurance, and maintain confidential records in a welcoming front office.

The role requires a High School Diploma or equivalent and 1+ year of customer service experience; medical field experience is preferred. This is a full-time, non-exempt position with benefits as listed.

Qualifications

• High School Diploma or Equivalent.
• 1+ year of customer service experience.
• Experience in medical field preferred.

Responsibilities

• Greet patients in a polite and inviting manner to create a welcoming environment.
• Answer phones timely and professionally to ensure office efficiency.
• Maintain confidentiality of patients' records per HIPAA and company policy.
• Verify insurance coverage and patient demographics to assist billing and staff.
• Keep waiting area clean and orderly to enhance patient experience.

Skills

Customer service

Communication

HIPAA compliance

Education

High School Diploma or Equivalent

Job description

Frederick Primary Care Associates is seeking a Patient Services Coordinator to greet patients, answer phones, verify insurance, and maintain confidential records in a welcoming front office.

The role requires a High School Diploma or equivalent and 1+ year of customer service experience; medical field experience is preferred. This is a full-time, non-exempt position with benefits as listed.