Patient Services Coordinator (56TJ)

Frederick Primary Care Associates; Frederick (MD); Vor Ort; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health Insurance (Single)

Health Insurance (Family)

Dental Insurance (Single)

Dental Insurance (Family)

Vision Insurance (Single)

Vision Insurance (Family)

Vacation Accrual (2 weeks)

Holidays (up to 6 days per year)

Sick Leave (1 week/year - prorated)

Employer Paid Life Insurance

Short-Term Disability

Long-Term Disability

Zusammenfassung

Frederick Primary Care Associates is seeking a Patient Services Coordinator to greet patients, answer phones, verify insurance, and maintain confidential records in a welcoming front office.

The role requires a High School Diploma or equivalent and 1+ year of customer service experience; medical field experience is preferred. This is a full-time, non-exempt position with benefits as listed.

Qualifikationen

• High School Diploma or Equivalent.
• 1+ year of customer service experience.
• Experience in medical field preferred.

Aufgaben

• Greet patients in a polite and inviting manner to create a welcoming environment.
• Answer phones timely and professionally to ensure office efficiency.
• Maintain confidentiality of patients' records per HIPAA and company policy.
• Verify insurance coverage and patient demographics to assist billing and staff.
• Keep waiting area clean and orderly to enhance patient experience.

Kenntnisse

Customer service

Communication

HIPAA compliance

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

• Base Pay $15.00 - $18.00 / Hour
• Employee Type Full-Time Non-Exempt

General Information

Company: Frederick Primary Care Associates, P.A.

Job Title: Patient Services Coordinator

Hourly Pay: $15-18 per hour depending on experience

Additional Compensation: Annual bonuses (variable depending on office and performance) and overtime opportunities are available at FPCA’s After Hours Clinic (eligible after 6 months of employment based on performance)

Schedule: Full Time

Description

Are you passionate about helping people of all ages in your community? Do you have a strong background in customer service and a desire to apply it to something truly important? Consider applying to be a Patient Services Coordinator with Frederick Primary Care Associates!

Patient Services Coordinator Job duties include

• Greet patients in a polite and inviting manner in order to facilitate a comforting and welcoming environment
• Answer phones timely and professionally in order to ensure office efficiency at every level of your office
• Maintain strict confidentiality of patients’ records according to the Health Insurance Portability and Accountability Act (HIPAA) standards and our company policies and procedures to ensure a safe environment for our patients
• Verify insurance coverage and patient demographics to aid our billing office and medical staff
• Maintain a clean and orderly waiting area to enhance the patient experience of your office

Requirements

• High School Diploma or Equivalent
• 1+ year of customer service experience
• Experience in medical field preferred

This position is eligible for the following benefits:

• Health Insurance (Single and Family)
• Dental Insurance (Single and Family)
• Vision Insurance (Single and Family)
• Vacation Accrual (2 weeks)
• Holidays (up to 6 days per year)
• Sick Leave (1 week/year - first year is prorated)
• Employer Paid Life Insurance, Short-Term Disability and Long-Term Disability