Patient Services Coordinator – Front Desk & Scheduling

CH01 CHE Fresenius Medical Care (Schweiz) AG; Columbia (SC); On-site; USD 32,000 - 45,000; Full time

Job summary

Fresenius Medical Care is seeking a Patient Services Coordinator to manage scheduling, pre-procedure communications, and medical record/document entry across payer and Revenue Cycle processes. You will greet patients, handle multi-line calls, and ensure accurate data entry into the EMR system.

The role involves coordinating admissions, verifying insurance, assisting with transport when eligible, and maintaining confidential records. Strong communication and computer skills are essential.

Qualifications

• Excellent verbal and written communication.
• Proficient in computers and Microsoft Office.
• Ability to handle several tasks simultaneously.
• Experience in medical billing is a plus.

Responsibilities

• Schedule and input all appointments efficiently.
• Assure all pre-procedure activities are scheduled or completed.
• Manage center cancellations and additions per scheduling parameters.
• Greet patients, obtain ID and insurance information, initiate admissions.
• Maintain confidential and secure medical and financial records.
• Complete front-end billing registration in the system.
• Perform insurance verification and prior authorizations as required.
• Coordinate patient transportation when eligible.
• Ensure signature collection on charts and admissions data as required.
• Communicate procedure/insurance changes to patients and internal teams.

Skills

Communication skills

MS Office

Multitasking

Education

High School Diploma or equivalent

Associate degree or higher preferred

Job description

Fresenius Medical Care is seeking a Patient Services Coordinator to manage scheduling, pre-procedure communications, and medical record/document entry across payer and Revenue Cycle processes. You will greet patients, handle multi-line calls, and ensure accurate data entry into the EMR system.

The role involves coordinating admissions, verifying insurance, assisting with transport when eligible, and maintaining confidential records. Strong communication and computer skills are essential.