Patient Services & Scheduling Specialist

Fresenius Medical Care; Colonial Heights (SC); On-site; USD 34,000 - 42,000; Full time

Job summary

Fresenius Medical Care is seeking a Patient Services Coordinator to coordinate scheduling, pre-procedure communications, and medical record documentation. You will handle demographic data entry for payers and Revenue Cycle and greet patients upon arrival.

The role requires attention to detail, strong communication, and the ability to manage multiple tasks in a healthcare setting. This position is on-site in a medical facility and involves collaboration with staff and physicians.

Qualifications

• 1–2 years’ related experience preferably in a medical setting with insurance billing.
• Excellent communication skills in verbal and written form.
• Ability to handle several tasks simultaneously.
• Ability to adapt to supporting software applications.

Responsibilities

• Schedule and input all appointments in the scheduling module.
• Ensure pre-procedure activities are scheduled or completed.
• Greet patients and visitors and collect ID and insurance information.
• Assemble and maintain patient medical and financial records.
• Complete front-end billing registration processes.
• Perform insurance verification and prior authorizations as needed.
• Assist with patient transportation per policy.
• Obtain necessary signatures on charts and admissions data.
• Ensure accurate scanning and filing of documents within 24 hours of visit.
• Communicate changes about procedures and insurance to relevant parties.
• Conduct daily encounter checks for reporting accuracy.
• Coordinate handling of medical records—processing, storage, and retrieval.
• Maintain logs of medical record releases.
• Provide information for research or studies in line with policy.
• Oversee office materials, shipments, and deliveries.
• Other duties as assigned.

Skills

Excellent communication skills

Multi-tasking

Adaptability

Education

High School Diploma or equivalent, Associate Degree preferred

Tools

Microsoft Office

Job description

Fresenius Medical Care is seeking a Patient Services Coordinator to coordinate scheduling, pre-procedure communications, and medical record documentation. You will handle demographic data entry for payers and Revenue Cycle and greet patients upon arrival.

The role requires attention to detail, strong communication, and the ability to manage multiple tasks in a healthcare setting. This position is on-site in a medical facility and involves collaboration with staff and physicians.