Patient Services & Scheduling Coordinator

Fresenius Medical Care; North Carolina; On-site; USD 36,000 - 48,000; Full time

Job summary

Fresenius Medical Care is seeking a Patient Services Coordinator to manage scheduling, admissions, and records for patients. The role requires coordinating pre-procedure activities, verifying insurance, and ensuring accurate data entry across the front-end registration process.

The ideal candidate has 1–2 years in a medical setting with billing experience, strong MS Office skills, and excellent communication abilities to support patients and internal teams.

Qualifications

• 1-2 years' related experience preferably in a medical setting with insurance billing.
• Proficient in the use of computers and Microsoft Office is necessary.
• Excellent communication skills - verbal and written.
• Ability to handle several tasks simultaneously.
• Ability to adapt to supporting software applications.

Responsibilities

• Schedule and input all appointments in scheduling module; ensure pre-procedure activities are scheduled.
• Greet patients/visitors and collect identification and insurance information to initiate admissions.
• Assemble and maintain patient and financial records confidentially.
• Complete front-end billing process by entering data into the registration module.
• Perform insurance verification and complete prior authorizations as required by payers.
• Assist with patient transportation per company policy.
• Ensure proper signatures on charts/admissions data per FMCNA policies.
• Communicate changes about procedures and insurance to relevant parties and patient records.
• Coordinate collection, processing, storage, and distribution of medical records per policy.
• Oversee office materials and inventory, including shipments and deliveries.
• Other duties as assigned.

Skills

Communication (verbal & written)

Multitasking

Microsoft Office

Software adaptability

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Microsoft Office

Job description

Fresenius Medical Care is seeking a Patient Services Coordinator to manage scheduling, admissions, and records for patients. The role requires coordinating pre-procedure activities, verifying insurance, and ensuring accurate data entry across the front-end registration process.

The ideal candidate has 1–2 years in a medical setting with billing experience, strong MS Office skills, and excellent communication abilities to support patients and internal teams.