Patient Services Coordinator: Front Desk & Care Support

Harmonia Collaborative Care; Derby (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sustainable expectations

Work-life balance support

Welcoming team environment

Friendly, dedicated professionals

Meaningful work serving clients and社区

Job summary

Harmonia Collaborative Care in Derby, NY is seeking a friendly Client Services Representative to serve as the first point of contact for clients. You will handle front-office duties, greet clients, answer calls, schedule appointments, verify insurance, and collect co-pays.

The role emphasizes professionalism, confidentiality, and teamwork as you support clinicians and administrative staff in delivering compassionate care to our community.

Qualifications

• Front-office and administrative support experience is a plus.
• Knowledge of medical terminology preferred.

Responsibilities

• Answer incoming telephone calls
• Schedule and confirm appointments
• Greet and check in clients
• Verify insurance and contact information
• Collect co-payments
• Respond to client questions
• Assist with medical records
• Maintain office supplies
• Support clinical and administrative staff
• Protect confidential client information

Skills

Verbal and written communication

Computer and data-entry skills

Task prioritization

Attention to detail

Education

High school diploma or equivalent

Job description

Harmonia Collaborative Care in Derby, NY is seeking a friendly Client Services Representative to serve as the first point of contact for clients. You will handle front-office duties, greet clients, answer calls, schedule appointments, verify insurance, and collect co-pays.

The role emphasizes professionalism, confidentiality, and teamwork as you support clinicians and administrative staff in delivering compassionate care to our community.