Patient Services Representative (Part-Time)

Harmonia Collaborative Care; Derby (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sustainable expectations

Work-life balance support

Welcoming team environment

Friendly, dedicated professionals

Meaningful work serving clients and社区

Job summary

Harmonia Collaborative Care in Derby, NY is seeking a friendly Client Services Representative to serve as the first point of contact for clients. You will handle front-office duties, greet clients, answer calls, schedule appointments, verify insurance, and collect co-pays.

The role emphasizes professionalism, confidentiality, and teamwork as you support clinicians and administrative staff in delivering compassionate care to our community.

Qualifications

• Front-office and administrative support experience is a plus.
• Knowledge of medical terminology preferred.

Responsibilities

• Answer incoming telephone calls
• Schedule and confirm appointments
• Greet and check in clients
• Verify insurance and contact information
• Collect co-payments
• Respond to client questions
• Assist with medical records
• Maintain office supplies
• Support clinical and administrative staff
• Protect confidential client information

Skills

Verbal and written communication

Computer and data-entry skills

Task prioritization

Attention to detail

Education

High school diploma or equivalent

Job description

Location: Derby, New York

If you are looking for rewarding work in a welcoming, fast-paced office, Harmonia Collaborative Care may be the right place for you.

At Harmonia, we believe in “life. with. balance.”

What we offer:

• Sustainable expectations
• Support for work-life balance
• A welcoming team environment
• Friendly, dedicated professionals
• Meaningful work serving our clients and community

About the position:

The Client Services Representative provides front-office and administrative support to help daily operations run smoothly.

You will be one of the first people our clients meet, so a friendly, professional, and helpful approach is essential.

Primary responsibilities:

• Answer incoming telephone calls
• Schedule and confirm appointments
• Greet and check in clients
• Verify insurance and contact information
• Collect co-payments
• Respond to client questionsAssist with medical records
• Maintain office supplies
• Support clinical and administrative staff
• Protect confidential client information

What we are looking for:

• High school diploma or equivalent
• Previous medical or behavioral health office experience preferred
• Knowledge of medical terminology preferred
• Strong computer and data-entry skills
• Excellent verbal and written communication
• Strong organization and attention to detail
• Ability to prioritize tasks in a fast-paced office
• Professional and dependable demeanor
• Commitment to client confidentiality

We offer a pleasant work environment with friendly professionals who pride themselves on providing excellent service and a positive experience for every client.

Harmonia Collaborative Care is an equal opportunity employer. We value a diverse workforce and encourage qualified candidates from all backgrounds to apply.