Patient Services Concierge — Front Desk & Care Coordination

Hmixray; New York (NY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA

401k match

Free imaging services

Job summary

Hmixray is seeking a Patient Service Representative in New York to greet and register patients, verify insurance details, collect co-pays, and manage schedules. The role emphasizes professional communication, accurate documentation, and seamless coordination with back-office staff to support efficient patient care.

The ideal candidate will have a High School Diploma or GED, solid computer skills, and proven customer service experience in a healthcare setting.

Qualifications

• High School Diploma or GED is required.
• Strong customer service background preferred.
• Good communication and interpersonal skills required.
• Proficient with computer systems and office software.
• Experience in radiology or healthcare setting is a plus.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure documentation accuracy.
• Log and collect co-pays and fees.
• Answer/redirect phone calls and schedule or reschedule appointments.
• Provide preparatory and safety guidance and direct patients as needed.
• Coordinate with back-office staff to ensure timely patient care.

Skills

Customer service

Communication

Multitasking

Computer skills

Education

High School Diploma or GED

Job description

Hmixray is seeking a Patient Service Representative in New York to greet and register patients, verify insurance details, collect co-pays, and manage schedules. The role emphasizes professional communication, accurate documentation, and seamless coordination with back-office staff to support efficient patient care.

The ideal candidate will have a High School Diploma or GED, solid computer skills, and proven customer service experience in a healthcare setting.