Front Desk & Scheduling Specialist – Healthcare Support

Northeast Kingdom Human Services; Derby (VT); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Health and dental insurance

403b retirement plan with Agency match

Generous paid time off and holidays

Wellness program

Life insurance

Job summary

Northeast Kingdom Human Services in Derby, VT is seeking a dedicated Client Access Specialist to join our team. The role focuses on efficient front-office operations, greeting clients, checking them in and out, scheduling appointments, and verifying insurance coverage.

The successful candidate will contribute to a welcoming environment through professional and empathetic communication, handle general office duties, and support the smooth delivery of mental health and supportive services across

Qualifications

• High school diploma or equivalent is required.
• Minimum 2 years of administrative or customer service experience.
• Experience in outpatient healthcare setting preferred.

Responsibilities

• Check clients in and out with compassion and efficiency.
• Schedule and reschedule client appointments.
• Verify insurance coverage for clients.
• Perform general office duties to support operations.

Skills

Customer service

Communication skills

Organizational skills

Computer skills

Empathy

Team player

Education

High school diploma or equivalent

Tools

Office software

Job description

Northeast Kingdom Human Services in Derby, VT is seeking a dedicated Client Access Specialist to join our team. The role focuses on efficient front-office operations, greeting clients, checking them in and out, scheduling appointments, and verifying insurance coverage.

The successful candidate will contribute to a welcoming environment through professional and empathetic communication, handle general office duties, and support the smooth delivery of mental health and supportive services across