Patient Services Coordinator (Front Desk)

Duke PA; Durham (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Sign-on bonus $2,500

Job summary

Duke Primary Care in Durham, NC is seeking a Patient Service Associate to support front-desk operations, patient check-in/out, and scheduling in a busy primary care clinic.

The role emphasizes excellent communication with patients and care teams, basic computer use, and accurate data entry to ensure smooth clinic flow and billing accuracy. Training will be provided, with a sign-on bonus potentially available.

Qualifications

• One year of experience in direct patient service.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a busy clinic.
• Basic computer and data entry skills.

Responsibilities

• Greet patients and check in/out using Maestro Care.
• Schedule appointments and manage patient referrals.
• Collect co-pays and verify insurance information.
• Answer phones and relay messages to care teams.

Skills

Communication

Data entry

Medical terminology

Telephone etiquette

Education

High school diploma

Job description

Duke Primary Care in Durham, NC is seeking a Patient Service Associate to support front-desk operations, patient check-in/out, and scheduling in a busy primary care clinic.

The role emphasizes excellent communication with patients and care teams, basic computer use, and accurate data entry to ensure smooth clinic flow and billing accuracy. Training will be provided, with a sign-on bonus potentially available.