Patient Access & Billing Coordinator

Duke University; Morrisville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Duke Health in Morrisville, NC is seeking a detail-oriented Patient Service Coordinator to support daily clinic operations, patient check-in/out, and charge posting within the PRMO.

You will handle pre-visit preparation, verify patient information, collect co-pays, and guide patients through forms. This on-site role requires excellent data entry, communication, and teamwork in a fast-paced healthcare setting.

Qualifications

• Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
• Basic data entry and computer skills are essential for accurate patient records.

Responsibilities

• Prepare for clinic visits by reviewing next day patients and prep activities.
• Enter pre-visit orders and prepare patient charts; handle related documents.
• Check-in patients and verify demographic data.
• Collect and post co-payments and balances on accounts due.
• Explain billing to patients according to PRMO policies.
• Schedule tests and procedures.
• Coordinate labs/procedures and manage patient records.

Skills

Basic PC and data entry

Medical terminology

Telephone etiquette

Organize and prioritize work

Education

High school education

Job description

Duke Health in Morrisville, NC is seeking a detail-oriented Patient Service Coordinator to support daily clinic operations, patient check-in/out, and charge posting within the PRMO.

You will handle pre-visit preparation, verify patient information, collect co-pays, and guide patients through forms. This on-site role requires excellent data entry, communication, and teamwork in a fast-paced healthcare setting.