Front Desk & Patient Services Specialist - Primary Care

Duke Clinical Research Institute; Durham (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

$2,500 commitment bonus for eligible候

Job summary

Duke Primary Care in Holly Spring seeks a Patient Service Associate to support daily clinic operations, patient check-in/out, and scheduling. You will engage with patients, verify demographics, collect payments, and coordinate referrals and tests as directed by policy and procedure.

The role requires strong communication, basic PC/data entry skills, and a patient, service-oriented mindset. A commitment bonus is offered for eligible candidates and the clinic operates 8am–5pm, Monday through

Qualifications

• Strong verbal and written communication.
• Knowledge of medical terminology and telephone etiquette.
• Ability to organize and prioritize work.
• Familiarity with billing and patient check-in processes.

Responsibilities

• Coordinate daily clinic preparation and patient check-in/out.
• Assist with billing and posting co-pays.
• Collect and verify patient information and eligibility.
• Schedule tests and procedures and manage referrals.
• Explain billing processes and patient responsibilities.

Skills

Communication skills

Verbal & written communication

Customer service

Education

High school diploma or equivalent

Job description

Duke Primary Care in Holly Spring seeks a Patient Service Associate to support daily clinic operations, patient check-in/out, and scheduling. You will engage with patients, verify demographics, collect payments, and coordinate referrals and tests as directed by policy and procedure.

The role requires strong communication, basic PC/data entry skills, and a patient, service-oriented mindset. A commitment bonus is offered for eligible candidates and the clinic operates 8am–5pm, Monday through