Patient Services Coordinator (Billing & Scheduling)

Duke Clinical Research Institute; Morrisville (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Duke Health is seeking an organized healthcare clerical team member to support daily clinic operations within the Patient Revenue Management Organization. You will assist with patient check-in/out, appointment scheduling, charge posting, and cash handling while maintaining accurate patient records in Maestro Care.

Responsibilities include preparing encounter forms, reviewing next-day visits, and communicating billing details to patients in line with policy.

Qualifications

• High school education with basic grammar and math knowledge.

Responsibilities

• Prepare for clinic visits by reviewing next day patients and preparing next day activities.
• Enter pre-visit orders and prepare new patient charts and accompany records.
• Check-in patients and verify demographic data in Maestro Care.
• Explain billing to patients according to PRMO credit and collection policies.
• Schedule tests and procedures and prepare encounter forms.

Skills

Verbal & written communication

Data entry

Medical terminology

Customer service

Education

High school education

Tools

Maestro Care

Job description

Duke Health is seeking an organized healthcare clerical team member to support daily clinic operations within the Patient Revenue Management Organization. You will assist with patient check-in/out, appointment scheduling, charge posting, and cash handling while maintaining accurate patient records in Maestro Care.

Responsibilities include preparing encounter forms, reviewing next-day visits, and communicating billing details to patients in line with policy.