Patient Services Coordinator - Fast-Paced Medical Office

hhccareers; Farmington (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Work-life balance

Career development opportunities

Job summary

Hartford HealthCare is seeking a Patient Service Coordinator to greet patients, assist with registrations, and maintain accurate records across our Connecticut network. You will help ensure a smooth patient experience and support frontline clinicians with timely, polite service.

The role emphasizes scheduling, privacy-compliant communication, and responsiveness to inquiries from patients and caregivers. A high school diploma or equivalent, or two years of customer service in a medical setting,

Qualifications

• High school diploma or GED, or 2+ years of customer service in a fast-paced setting.
• Epic experience is preferred.
• Positive, customer-focused approach with commitment to patient care.

Responsibilities

• Greet patients and register them, maintain records and accounts.
• Schedule appointments to ensure timely, accurate access.
• Facilitate communication between patients and healthcare providers.
• Respond to inquiries from patients and caregivers while ensuring privacy standards.

Skills

Customer service

Communication

Education

High school diploma/GED

Tools

Epic

Job description

Hartford HealthCare is seeking a Patient Service Coordinator to greet patients, assist with registrations, and maintain accurate records across our Connecticut network. You will help ensure a smooth patient experience and support frontline clinicians with timely, polite service.

The role emphasizes scheduling, privacy-compliant communication, and responsiveness to inquiries from patients and caregivers. A high school diploma or equivalent, or two years of customer service in a medical setting,