Patient Experience & Scheduling Coordinator

Hartford HealthCare; Bloomfield (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Hartford HealthCare Medical Group in Bloomfield, CT is seeking a Patient Service Coordinator to greet patients, register them, and keep records up to date. You will help create a positive patient experience by facilitating clear communication between patients and providers and by ensuring efficient office operations.

Responsibilities include scheduling appointments for timely access, handling patient inquiries, and maintaining privacy and accurate documentation in our fast-paced clinic.

Qualifications

• Prior customer service experience, preferably in a fast-paced setting.
• Experience interacting with patients and coordinating services.

Responsibilities

• Greet patients, register them, and maintain records and accounts.
• Schedule appointments to ensure timely access.
• Facilitate communication between patients and providers while maintaining privacy.

Skills

Customer service

Positive demeanor

Strong communication

Education

High school diploma or GED

Job description

Hartford HealthCare Medical Group in Bloomfield, CT is seeking a Patient Service Coordinator to greet patients, register them, and keep records up to date. You will help create a positive patient experience by facilitating clear communication between patients and providers and by ensuring efficient office operations.

Responsibilities include scheduling appointments for timely access, handling patient inquiries, and maintaining privacy and accurate documentation in our fast-paced clinic.