Patient Scheduling & Experience Coordinator

Hartford HealthCare; Winsted (CT); On-site; USD 34,000 - 44,000; Full time

Job summary

Hartford HealthCare Medical Group seeks a Patient Service Coordinator to greet patients, register them, and maintain records to ensure a positive patient experience. You will schedule appointments, facilitate timely access, and respond to inquiries while upholding privacy and safety standards.

This role supports a busy medical office, emphasizing accuracy, courtesy, and efficient operations in a patient-centered environment.

Qualifications

• High school diploma/GED equivalent is required or preferred.
• Relevant experience in a fast-paced medical office is highly preferred.
• Epic experience is preferred.
• Positive, customer-focused approach, with commitment to providing excellent patient care.

Responsibilities

• Greet patients, register them, and maintain records and accounts.
• Schedule appointments to provide timely, accurate, friendly, and clinically appropriate patient access.
• Respond to incoming correspondence from patients, caregivers, healthcare providers, and others in accordance with patient privacy and safety standards.

Skills

Customer service

Communication

Education

High school diploma/GED or equivalent

Tools

Epic

Job description

Hartford HealthCare Medical Group seeks a Patient Service Coordinator to greet patients, register them, and maintain records to ensure a positive patient experience. You will schedule appointments, facilitate timely access, and respond to inquiries while upholding privacy and safety standards.

This role supports a busy medical office, emphasizing accuracy, courtesy, and efficient operations in a patient-centered environment.