Patient Access & Care Coordinator

Carle-Health; Normal (IL); On-site; USD 23,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative to coordinate daily clinic preparation, patient check in/out, and scheduling, while delivering a welcoming, helpful experience. This role requires basic computer skills and familiarity with insurance coverage; training on prior authorizations and in-basket tasks is provided.

The position offers competitive hourly pay within a large health system. Join a team dedicated to high-quality patient care across central Illinois.

Qualifications

• Associate's degree required.
• Experience in lieu of education considered.
• Basic computer skills and general office equipment knowledge.

Responsibilities

• Coordinates daily clinic preparation including patient check in/out and scheduling.
• Handles charge posting, cash management and patient registration.
• Manages referrals, in-basket tasks, and patient communications with accuracy.
• Assists with insurance coverage rules and prior authorizations as needed.
• Maintains schedules and orders office supplies.

Skills

Basic computer skills

General office equipment

Education

Associate's Degree

Job description

Carle Health is seeking a Patient Services Representative to coordinate daily clinic preparation, patient check in/out, and scheduling, while delivering a welcoming, helpful experience. This role requires basic computer skills and familiarity with insurance coverage; training on prior authorizations and in-basket tasks is provided.

The position offers competitive hourly pay within a large health system. Join a team dedicated to high-quality patient care across central Illinois.