Clinic Administration & Patient Flow Assistant

5110 Massachusetts Eye and Ear Infirmary; Lexington (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary in Lexington, MA is seeking an administrative professional to support clinical services and practice operations. You will handle scheduling, check-in/out, patient communications, and billing forms under supervision.

The role requires a high school diploma, healthcare office experience, and proficiency with Office Suite. Onsite location at 110 Hartwell Ave offers a 40-hour work week and competitive benefits.

Qualifications

• Healthcare office experience is required (0–1 year).
• Proficiency with Office Suite and standard office procedures.
• Strong communication and time-management skills.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and answer routine inquiries.
• Schedule appointments and manage phone calls, including callbacks.
• Process patient billing forms and scan documents to the patient record.
• Handle, verify registrations and manage prior authorizations when needed.
• Support patient flow and maintain organized records.

Skills

Office Suite

Time management

Multitasking

Communication

Education

High School Diploma or Equivalent

Job description

Massachusetts Eye and Ear Infirmary in Lexington, MA is seeking an administrative professional to support clinical services and practice operations. You will handle scheduling, check-in/out, patient communications, and billing forms under supervision.

The role requires a high school diploma, healthcare office experience, and proficiency with Office Suite. Onsite location at 110 Hartwell Ave offers a 40-hour work week and competitive benefits.