Clinic Operations & Patient Services Coordinator

Partner's Healthcare; Salem (MA); On-site; USD 50,770,000 - 71,459,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Bonuses and recognition programs

Job summary

Mass General Brigham is seeking an administrative/clinical support professional to assist in scheduling, check-in/out, and patient communications. The role involves both clerical tasks and basic clinical support under supervision, with opportunities to handle more complex scheduling at advanced levels.

The position requires a High School Diploma or equivalent, 2-3 years of office experience, and CMAA certification preferred. Competitive benefits and growth opportunities are noted.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: 2-3 years of office/clerical experience.
• Licenses: CMAA preferred; data conversion credentials may be considered.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer telephones and schedule appointments.
• Process patient billing forms and scan documents to patient medical records.
• Open and distribute unit mail or faxes; file materials in patient folders.
• Handle prior authorizations, provider questions, and prescription refill communications.
• Serve as Super User for scheduling, registration, and billing systems and train others.

Skills

Office Suite

Phone handling

Written communication

Time management

Multitasking

Education

High School Diploma

CMAA Certification

Tools

Office tools

Job description

Mass General Brigham is seeking an administrative/clinical support professional to assist in scheduling, check-in/out, and patient communications. The role involves both clerical tasks and basic clinical support under supervision, with opportunities to handle more complex scheduling at advanced levels.

The position requires a High School Diploma or equivalent, 2-3 years of office experience, and CMAA certification preferred. Competitive benefits and growth opportunities are noted.