Patient Access & Billing Specialist

Duke PA; Durham (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Duke Health is seeking a dedicated patient services specialist to support the daily clinic preparation, patient check-in/out, and billing workflows within the Patient Revenue Management Organization (PRMO). This onsite role emphasizes accurate data entry, cash handling, and responsive service to patients and providers.

Responsibilities include reviewing next-day patient lists, posting charges, coordinating labs, and assisting with referrals.

Qualifications

• Minimum 1 year of patient/service-oriented experience.
• Experience coordinating multiple tasks in a healthcare setting preferred.
• Ability to communicate with patients and staff effectively.

Responsibilities

• Coordinate daily clinic preparation and patient check-in/out.
• Post charges, manage payments and cash.
• Schedule tests and procedures; handle referrals.
• Explain billing to patients per policies.
• Review next-day patients and prepare charts.

Skills

Basic PC skills

Medical terminology

Customer service

Organizational skills

Interpersonal skills

Education

High school diploma

Job description

Duke Health is seeking a dedicated patient services specialist to support the daily clinic preparation, patient check-in/out, and billing workflows within the Patient Revenue Management Organization (PRMO). This onsite role emphasizes accurate data entry, cash handling, and responsive service to patients and providers.

Responsibilities include reviewing next-day patient lists, posting charges, coordinating labs, and assisting with referrals.