Patient Services Coordinator – Ambulatory Care

Hugh Chatham Health, Inc.; De Pere (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plans (401k)

Job summary

Aurora Medical Group De Pere is seeking a Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience. You will handle patient inquiries, scheduling, and essential administrative tasks in a fast-paced ambulatory care setting.

Key duties include patient services, accurate billing entry, and medical records upkeep, contributing to high-quality care for our diverse patient population in De Pere, WI.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provides efficient, high-quality service to patients arriving for appointments or requesting appointments or information.
• Ensures accurate entry of billing information at time of service and follows up on missing information.
• Upholds standards for accurate and timely medical records.

Skills

Customer service

Handling difficult callers/patients

Education

High school diploma or equivalent

Job description

Aurora Medical Group De Pere is seeking a Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience. You will handle patient inquiries, scheduling, and essential administrative tasks in a fast-paced ambulatory care setting.

Key duties include patient services, accurate billing entry, and medical records upkeep, contributing to high-quality care for our diverse patient population in De Pere, WI.