Patient Services Coordinator

GBMC HealthCare; West (TX); On-site; USD 24,000 - 35,000; Full time

Job summary

GBMC HealthCare in the United States is seeking an experienced clerical support role to assist with practice operations, patient scheduling, registration, and copay collections. The position emphasizes high-volume phone handling, data entry, and insurance verification within a normal office setting.

Responsibilities include facilitating patient check-in, MyChart registration, and referral management while ensuring accuracy and timely responses.

Qualifications

• High School or GED equivalency.
• 6 months of related experience.

Responsibilities

• Receives and screens visitors and telephone calls, responding to inquiries and guiding to policies.
• Schedules patient appointments and enters demographic and insurance data.
• Verifies insurance information and referrals as needed prior to service.
• Assists patients with registering for MyChart and managing high-volume calls.
• Routes telephone encounters to providers for review and follow-up.
• Checks in patients, verifies insurance, and handles IDs and cards.
• Manages referral work queues and attaches referrals to scheduled appointments.
• Sorts and routes incoming faxes and records results to providers or staff.

Skills

Customer service

Medical terminology

Written and oral communication

Arithmetic calculations

Organize tasks

Phone volume management

Education

High School or GED equivalency

Job description

GBMC HealthCare in the United States is seeking an experienced clerical support role to assist with practice operations, patient scheduling, registration, and copay collections. The position emphasizes high-volume phone handling, data entry, and insurance verification within a normal office setting.

Responsibilities include facilitating patient check-in, MyChart registration, and referral management while ensuring accuracy and timely responses.