Patient Services Coordinator

Boston Medical Center; Towson (MD); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive salary & PTO

Free parking

Transit subsidy

Job summary

GBMC HealthCare in Towson, MD is seeking a patient-facing Administrative Clerk to support practice operations. You will handle calls, greet visitors, schedule appointments, enter patient demographics, verify insurance, and assist with MyChart registration.

This role requires attentive, detail-oriented individuals with at least a high school diploma and 6 months of related experience. You will manage high call volumes, process co-pays, and coordinate referrals while upholding GBMC values.

Qualifications

• High School diploma or GED equivalency.
• 6 months of related experience.
• Customer service skills; knowledge of medical terminology preferred.
• Ability to perform simple arithmetic calculations and manage multiple tasks.

Responsibilities

• Receives and screens visitors and telephone calls.
• Schedule patient appointments and perform data entry of demographics and insurance.
• Verify insurance information and obtain referrals when necessary.
• Assist patients with MyChart registration and check-in processes.
• Manage high call volumes and respond to messages by end of day.
• Process copays, form fees, and reconcile monies collected.

Skills

Customer service

Medical terminology

Written and oral communication

Arithmetic

Organization

Multitasking

Education

High School diploma or GED equivalency

Job description

GBMC HealthCare in Towson, MD is seeking a patient-facing Administrative Clerk to support practice operations. You will handle calls, greet visitors, schedule appointments, enter patient demographics, verify insurance, and assist with MyChart registration.

This role requires attentive, detail-oriented individuals with at least a high school diploma and 6 months of related experience. You will manage high call volumes, process co-pays, and coordinate referrals while upholding GBMC values.