Patient Services Coordinator

Medical Care of Boston Management Corporation; Quincy (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health seeks a courteous front desk receptionist to join our outpatient team. You will greet patients, register them, schedule visits and verify demographic data using our EMR system. The role includes handling referrals and co-pays while maintaining patient privacy and a calm reception area.

Strong communication in English is required, with translation support in Spanish when needed. This on-site position emphasizes service excellence and seamless flow in a busy practice

Qualifications

• High School diploma or GED required.
• Certificate or training in medical admin is preferred.
• Experience with computer systems and basic MS Office applications is required.

Responsibilities

• Greet patients and visitors with courtesy and privacy.
• Register patients and verify demographic information.
• Schedule, reschedule and cancel appointments.
• Obtain referrals and collect co-pays.
• Maintain a welcoming reception area and coordinate with staff.

Skills

Customer service

English proficiency

Communication

Teamwork

Problem solving

Education

High School diploma or GED

Medical Admin Assistant certificate

Tools

MS Office

EMR/Registration software

Job description

Beth Israel Lahey Health seeks a courteous front desk receptionist to join our outpatient team. You will greet patients, register them, schedule visits and verify demographic data using our EMR system. The role includes handling referrals and co-pays while maintaining patient privacy and a calm reception area.

Strong communication in English is required, with translation support in Spanish when needed. This on-site position emphasizes service excellence and seamless flow in a busy practice