Patient Services Coordinator

Penn Medicine; North Brunswick Township (NJ); On-site; USD 23,000 - 36,000; Full time

Job summary

Penn Medicine is seeking an organized receptionist/secretary to join our clinical support team. You will handle front-desk duties, data entry, and billing pre-registration with courtesy and accuracy in a healthcare setting.

The role involves answering phones, directing calls, posting charges, greeting patients, and maintaining confidential files, while supporting multiple departments to ensure smooth patient flow and service excellence.

Qualifications

• H.S. Diploma or GED is required.
• Previous secretarial/reception experience, healthcare setting preferred.
• Experience handling front-desk duties and data entry is advantageous.

Responsibilities

• Answer telephones promptly, courteously, and route calls to staff.
• Take messages accurately and relay them promptly.
• Post charges for outpatient services in the proper systems.
• Maintain and file records per department procedures.
• Prepare copy work for various departments when requested.
• Greet patients and visitors and respond to their needs per policy.
• Ensure timely patient pre-registration and sign-in.
• Transcribe and type documents and distribute mail daily.
• Manage office supplies and maintain equipment; arrange repairs as needed.
• Provide cross-coverage for benefits verification and patient registration.
• Cover for senior secretary as needed and support service goals.
• Maintain confidentiality and participate in unit compliance.

Education

H.S. Diploma/GED (Required)

Secretarial/Reception experience (healthcare preferred)

Job description

Penn Medicine is seeking an organized receptionist/secretary to join our clinical support team. You will handle front-desk duties, data entry, and billing pre-registration with courtesy and accuracy in a healthcare setting.

The role involves answering phones, directing calls, posting charges, greeting patients, and maintaining confidential files, while supporting multiple departments to ensure smooth patient flow and service excellence.