Patient Services Coordinator

MedStar Health’s Washington Hospital Center; North Bethesda (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health’s Washington Hospital Center is seeking an Office Assistant to perform clerical and patient care duties essential to daily operations. You will register and schedule patients, verify insurance, handle cash receipts, and support front desk and chart management in a busy outpatient setting.

The role requires strong customer service, excellent communication, and solid computer skills. This on-site position offers a collaborative team environment within a leading healthcare system.

Qualifications

• High school diploma or GED required.
• 1-2 years customer service in a medical office required or equivalent.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Register and schedule patients for appointments.
• Verify insurance and coordinate patient services.
• Handle copayments and cash receipts; assist with charge entries.
• Assemble and file patient registration and medical records paperwork.
• Greet and assist patients in person and on the phone; provide front desk coverage.

Skills

Customer service

Communication skills

Organizational skills

Multi-tasking

Professional demeanor

Education

High School diploma or GED

AA degree preferred

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

MedStar Health’s Washington Hospital Center is seeking an Office Assistant to perform clerical and patient care duties essential to daily operations. You will register and schedule patients, verify insurance, handle cash receipts, and support front desk and chart management in a busy outpatient setting.

The role requires strong customer service, excellent communication, and solid computer skills. This on-site position offers a collaborative team environment within a leading healthcare system.