Patient Services Coordinator

GBMC HealthCare; Baltimore (MD); Vor Ort; USD 24.000 - 35.000; Vollzeit

Zusammenfassung

GBMC HealthCare is seeking an organized Front Desk/Insurance Support role to assist practice operations and patient services. The position focuses on greeting visitors, screening calls, scheduling appointments, completing data entry, and verifying insurance information.

Proficiency in EPIC/MyChart and strong communication are essential. The role requires a high school diploma or GED and about 6 months of related experience.

Qualifikationen

• High school diploma or GED required.
• 6 months related experience preferred or required.

Aufgaben

• Receives and screens visitors and telephone calls; assists patients with inquiries and scheduling.
• Schedules patient appointments and enters demographic and insurance data.
• Verifies insurance information and referrals as needed prior to service.
• Assists patients with MyChart registration.
• Handles high volume of telephone calls and routes to providers for follow-up.

Kenntnisse

Customer service

Medical terminology

Written communication

Arithmetic

Task organization

Multitasking

Ausbildung

High School or GED

6 months experience

Jobbeschreibung

GBMC HealthCare is seeking an organized Front Desk/Insurance Support role to assist practice operations and patient services. The position focuses on greeting visitors, screening calls, scheduling appointments, completing data entry, and verifying insurance information.

Proficiency in EPIC/MyChart and strong communication are essential. The role requires a high school diploma or GED and about 6 months of related experience.