Patient Access & Scheduling Coordinator

GBMC HealthCare; Baltimore (MD); On-site; USD 24,000 - 35,000; Full time

Job summary

GBMC HealthCare in Baltimore is seeking a clerical specialist to support practice operations under limited supervision. You will handle front-desk inquiries, schedule appointments, register patients, verify insurance, collect copays, and manage MyChart registrations to ensure smooth patient flow.

This role requires a high school diploma or GED, about 6 months of related experience, strong communication skills, and the ability to multitask in a fast-paced office environment.

Qualifications

• High School or GED equivalency required.
• At least 6 months of related experience preferred.
• Strong customer service and communication skills are essential.
• Basic arithmetic and accurate data entry are required.

Responsibilities

• Receives and screens visitors and telephone calls; responds to inquiries per policies.
• Schedules patient appointments and enters demographic and insurance data.
• Verifies insurance information and required referrals prior to visits.
• Assists patients with registering for MyChart.
• Manages high volume of telephone calls and routes to providers.
• Checks in patients, verifies insurance, and scans IDs/insurance cards.
• Handles referrals, faxes, and scans medical records as needed.

Skills

Customer service skills

Medical terminology knowledge

Written and oral communication

Arithmetic calculations

Organize and prioritize tasks

Multitasking and high call volume

Education

High School or GED equivalency

Job description

GBMC HealthCare in Baltimore is seeking a clerical specialist to support practice operations under limited supervision. You will handle front-desk inquiries, schedule appointments, register patients, verify insurance, collect copays, and manage MyChart registrations to ensure smooth patient flow.

This role requires a high school diploma or GED, about 6 months of related experience, strong communication skills, and the ability to multitask in a fast-paced office environment.