Patient Services Coordinator

PACKARD HEALTH INC; Ann Arbor (MI); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Packard Health Inc. in Ann Arbor, MI is seeking an entry-level Front Desk/Office Assistant to greet patients, verify information, collect copays, and schedule visits.

The role emphasizes teamwork, excellent communication, and confidentiality while supporting multiple office locations as needed. Responsibilities include handling insurance referrals, assisting with appointments, and maintaining efficient patient flow.

Formación

• High School Diploma or GED required.
• 1-2 years of experience in a medical or physician office or customer service environment preferred.
• English and Spanish language ability preferred.

Responsabilidades

• Greet patients and external customers in person and by phone in a professional manner.
• Verify patient insurance eligibility and prepare charts for visits.
• Collect copays and balances and process payments.
• Answer phones and schedule appointments.
• Assist with scheduling outside appointments or testing as needed.
• Assist with processing insurance referrals.
• Attend meetings and training as assigned.
• May support other Packard Health offices as needed.

Conocimientos

Communication

Customer service

EMR software

Teamwork

Time management

Confidentiality

Educación

High School Diploma or GED

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Packard Health Inc. in Ann Arbor, MI is seeking an entry-level Front Desk/Office Assistant to greet patients, verify information, collect copays, and schedule visits.

The role emphasizes teamwork, excellent communication, and confidentiality while supporting multiple office locations as needed. Responsibilities include handling insurance referrals, assisting with appointments, and maintaining efficient patient flow.