Patient Services Coordinator

MyMichigan Health; Saginaw (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

MyMichigan Health in Michigan is seeking a friendly front-desk receptionist to provide clerical, secretarial and patient registration support. You will answer phones, schedule appointments, verify insurance, collect payments and assist with tests and referrals, ensuring accuracy and courteous service.

You will coordinate activities between front office, clinical staff, patients and providers, act as the first point of contact, and uphold HIPAA privacy while delivering compassionate, professional

Qualifications

• Ability to read, write and compute accurately.
• Strong interpersonal and communication skills.
• Knowledge of medical terminology and office policies.

Responsibilities

• Strives for excellent customer service; greet patients and handle inquiries.
• Verify and update patient information; check insurance coverage.
• Schedule patient appointments across providers using multiple systems.
• Register new patients and explain policies including no shows and financial policies.
• Collect copays and process referrals and test scheduling as needed.

Skills

Reading & writing

Mathematical skills

Computer skills

Interpersonal skills

Medical terminology

Education

Associates degree preferred

Tools

Practice management systems

EMR

Medifax

Iterminal

Job description

MyMichigan Health in Michigan is seeking a friendly front-desk receptionist to provide clerical, secretarial and patient registration support. You will answer phones, schedule appointments, verify insurance, collect payments and assist with tests and referrals, ensuring accuracy and courteous service.

You will coordinate activities between front office, clinical staff, patients and providers, act as the first point of contact, and uphold HIPAA privacy while delivering compassionate, professional