Patient Services Concierge — Unit Admin & Front Desk

MyMichigan Health; Saginaw (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

MyMichigan Health is seeking a dedicated unit receptionist who greets patients and families, answers phones, transfers calls, and assists with patient comfort tasks. The role involves fluctuating assignments across departments as needed and routine updates to nursing staff to ensure smooth patient experiences.

This position requires basic computer skills, familiarity with Windows, and a professional approach to care coordination.

Qualifications

• ,

Responsibilities

• Greet patients and families, answer phones, and transfer calls.
• Update nursing staff with important patient care information.
• Help with patient comfort tasks such as providing water or blankets.
• Maintain an organized, clean workstation and assist with paperwork and transfers.
• Process orders, document communications, and support various units as needed.
• Support office supply requests and communicate with departments for tests and procedures.

Skills

Reading

Writing

Mathematics

Basic computer skills

Microsoft Windows

Education

High school diploma

Job description

MyMichigan Health is seeking a dedicated unit receptionist who greets patients and families, answers phones, transfers calls, and assists with patient comfort tasks. The role involves fluctuating assignments across departments as needed and routine updates to nursing staff to ensure smooth patient experiences.

This position requires basic computer skills, familiarity with Windows, and a professional approach to care coordination.