Neuro Trauma Unit Secretary: Patient Concierge

MyMichigan Health; Midland (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

MyMichigan Health is looking for a Receptionist to provide exceptional customer service in Midland, Michigan. The role involves greeting visitors, answering phones, and addressing patient inquiries. The ideal candidate will possess a High School Diploma and have basic computer skills.

This position also includes responsibilities such as scheduling appointments, maintaining unit logs, and ensuring patient comfort. Knowledge of medical terminology and BLS certification is preferred. Join us in creating an inclusive environment while assisting our patients.

Qualifications

• High School Diploma or GED required.
• Knowledge of reading, writing, mathematical, and basic computer skills.
• BLS certification preferred.

Responsibilities

• Serve as receptionist, answering inquiries from patients and families.
• Contact departments for tests and schedule follow-up appointments.
• Maintain unit logs and communicate patient needs.

Skills

Customer service

Communication

Basic computer skills

Knowledge of medical terminology

Microsoft Windows competency

Education

High School Diploma or GED

Job description

MyMichigan Health is looking for a Receptionist to provide exceptional customer service in Midland, Michigan. The role involves greeting visitors, answering phones, and addressing patient inquiries. The ideal candidate will possess a High School Diploma and have basic computer skills.

This position also includes responsibilities such as scheduling appointments, maintaining unit logs, and ensuring patient comfort. Knowledge of medical terminology and BLS certification is preferred. Join us in creating an inclusive environment while assisting our patients.