Patient Services Concierge & Scheduling

CarolinaEast Health System; North Carolina; Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

CarolinaEast Health System in North Carolina is seeking a Patient Service Representative to greet patients, answer phones, schedule appointments, and direct visitors. You will serve as a key liaison between patients and the medical support staff, ensuring a smooth check-in process and patient satisfaction in a fast-paced clinic setting.

This full-time role offers a supportive team environment, opportunities for growth, and comprehensive benefits.

Qualificações

• High school diploma or GED; word processing and computer experience.
• Previous experience in a healthcare medical clinic setting or customer service.
• Knowledge of medical terminology preferred.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Responsabilidades

• Greet, instruct, and direct patients in person.
• Answer phones and schedule appointments.
• Serve as liaison between patients and medical support staff.
• Uphold CarolinaEast's Standards of Excellence in customer service.

Conhecimentos

Word processing

Computer skills

Healthcare clinic experience

Medical terminology

Formação académica

High school diploma or GED

Descrição da oferta de emprego

CarolinaEast Health System in North Carolina is seeking a Patient Service Representative to greet patients, answer phones, schedule appointments, and direct visitors. You will serve as a key liaison between patients and the medical support staff, ensuring a smooth check-in process and patient satisfaction in a fast-paced clinic setting.

This full-time role offers a supportive team environment, opportunities for growth, and comprehensive benefits.