Patient Service & Scheduling Specialist

CarolinaEast Health System; Havelock (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

CarolinaEast Health System is seeking a Patient Service Representative to greet patients, answer phones, and schedule appointments, ensuring a smooth patient experience at our North Carolina facilities. You will act as a liaison between patients and medical support staff, directing inquiries and coordinating front-desk operations with a friendly, professional demeanor.

Prior healthcare or customer service experience is preferred.

Qualifications

• High school diploma or GED; word processing and computer skills.
• Previous experience in a healthcare clinic setting or customer service.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet patients and direct them to the appropriate staff.
• Answer phones and schedule patient appointments.
• Serve as liaison between patients and medical support staff.

Skills

Customer service

Healthcare experience

Education

High school diploma or GED

Job description

CarolinaEast Health System is seeking a Patient Service Representative to greet patients, answer phones, and schedule appointments, ensuring a smooth patient experience at our North Carolina facilities. You will act as a liaison between patients and medical support staff, directing inquiries and coordinating front-desk operations with a friendly, professional demeanor.

Prior healthcare or customer service experience is preferred.