Patient Services & Scheduling Specialist

CarolinaEast Health System; North Carolina; On-site; USD 19,000 - 25,000; Full time

Job summary

CarolinaEast Health System in North Carolina is seeking a patient service representative to greet and direct patients, answer phones, and schedule appointments. You will serve as a liaison between patients and medical support staff to ensure smooth check-ins and accurate information flow.

The role emphasizes compassionate customer service, basic computer skills, and familiarity with medical terminology. Join a community-focused healthcare team committed to delivering high-quality care across our

Qualifications

• High school diploma or GED; word processing and computer experience.
• Previous experience in a healthcare clinic setting or customer service.
• Knowledge of medical terminology preferred.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Responsibilities

• Greet, instruct, direct, answer phones and schedule patients.
• Serve as a liaison between patient and medical support staff.

Skills

Customer service

Medical terminology

Education

High school diploma or GED

Job description

CarolinaEast Health System in North Carolina is seeking a patient service representative to greet and direct patients, answer phones, and schedule appointments. You will serve as a liaison between patients and medical support staff to ensure smooth check-ins and accurate information flow.

The role emphasizes compassionate customer service, basic computer skills, and familiarity with medical terminology. Join a community-focused healthcare team committed to delivering high-quality care across our