Patient Services Concierge & Registration Specialist

Corewell Health; Holland (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Comprehensive benefits package

On-demand pay (Payactiv)

Discounts directory with deals

Identity theft protection

Retirement options with company match

Job summary

Corewell Health’s Lakewood site in Holland, MI is seeking a part-time clerical assistant to support patient registration, scheduling, and front-desk duties in a busy rehab setting.

You will greet patients, collect co-pays, document calls in the EHR (EPIC), and help maintain records while adhering to safety and privacy standards. Shifts run 7:00 a.m. – 6:00 p.m., Monday through Friday.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Greets patients and visitors, collects payments and co-payments.
• Answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates letters; processes mail and end-of-day reports.
• Documents patient phone calls in the EHR for routing/resolution.
• Registers patients and confirms demographics/insurance; assists kiosk registration; schedules follow-up appointments.
• Maintains patient records, uploads documents into EPIC; basic EMR/HER scanning.

Education

High School Diploma or equivalent

Job description

Corewell Health’s Lakewood site in Holland, MI is seeking a part-time clerical assistant to support patient registration, scheduling, and front-desk duties in a busy rehab setting.

You will greet patients, collect co-pays, document calls in the EHR (EPIC), and help maintain records while adhering to safety and privacy standards. Shifts run 7:00 a.m. – 6:00 p.m., Monday through Friday.