Patient Services Concierge & Registrar (Part-Time)

Corewell Health Corporate; Holland (MI); On-site; USD 21,000 - 26,000; Part time

Job summary

Corewell Health in Holland, MI, is seeking a part-time clerical associate to provide patient-facing support and basic documentation for health care delivery. The role involves greeting patients, processing payments, and coordinating routine appointments.

Primary duties include registering patients, updating demographic/insurance data, and ensuring accurate EPIC/HER documentation. A safety-focused team environment is emphasized along with flexible on-site scheduling.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Greets patients/visitors and collects payments and co-pays.
• Answers telephone/switchboard and schedules routine appointments.
• Orders supplies; generates no-show and recall letters; processes mail and end-of-day reports.
• Documents patient calls in the EMR for routing/resolution.
• Registers patients and checks in/out, verifies demographics and insurance; assists kiosk registration.
• Maintains patient records and uploads documents into EPIC; basic EMR/HER scanning.
• Participates in safety initiatives and completes safety competencies.
• Performs other duties as assigned.

Education

High School Diploma or equivalent

Job description

Corewell Health in Holland, MI, is seeking a part-time clerical associate to provide patient-facing support and basic documentation for health care delivery. The role involves greeting patients, processing payments, and coordinating routine appointments.

Primary duties include registering patients, updating demographic/insurance data, and ensuring accurate EPIC/HER documentation. A safety-focused team environment is emphasized along with flexible on-site scheduling.