Cardiology Patient Services Specialist – Day Shift

Corewell Health; Holland (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-demand pay program

Discounts directory

Identity theft protection (optional)

Retirement options (traditional and R​

Job summary

Corewell Health in Holland, MI is seeking a Patient Services Representative to join a frontline team delivering registration, concierge, and clerical support. You will help patients check in, schedule referrals, review medical records, and assist with provider templates while upholding a patient‑first approach.

This full‑time day shift (8:00 a.m. – 4:30 p.m., Monday–Friday) emphasizes accuracy in EMR/EHR scanning, insurance authorizations, and interdepartmental coordination.

Qualifications

• High School Diploma or equivalent.
• 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or related experience.

Responsibilities

• Registration, concierge and clerical support for patients and families.
• Assists with patient check-out; schedules appointments and referrals; reviews medical records.
• Verifies insurance authorizations and handles prior authorizations as needed.
• Performs complex EMR/EHR scanning and Right Fax uploading to EPIC.
• Trains new team members using standard work; supports safety initiatives.

Skills

Patient registration

Customer service

Communication skills

Teamwork

Education

High School Diploma or equivalent

Job description

Corewell Health in Holland, MI is seeking a Patient Services Representative to join a frontline team delivering registration, concierge, and clerical support. You will help patients check in, schedule referrals, review medical records, and assist with provider templates while upholding a patient‑first approach.

This full‑time day shift (8:00 a.m. – 4:30 p.m., Monday–Friday) emphasizes accuracy in EMR/EHR scanning, insurance authorizations, and interdepartmental coordination.