Part-Time Patient Services Concierge & Registration

Corewell Health; Hastings (MI); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

On-demand pay

Comprehensive benefits package

Employee discounts

Retirement options with match

Job summary

Corewell Health is seeking a part-time clerical support member to help deliver quality health care services at our Hastings site. You will greet patients, handle payments, and assist with registration and scheduling, supported by EPIC/EHR systems.

You will perform routine clerical tasks, manage mail and supplies, and contribute to end-of-day reports while upholding safety and privacy standards in a patient-focused environment.

Qualifications

• High School Diploma or equivalent required.
• Experience greeting patients and handling payments or co-pays.
• Proficiency with patient registration, scheduling, and basic EMR entry.

Responsibilities

• Greet patients/visitors and collect payments and co-pays.
• Answer phones, schedule routine appointments, order supplies, and prepare letters.
• Document patient calls in the EHR for routing/resolution.
• Register and check-in patients; confirm demographics and insurance.
• Check-out and schedule follow-ups; upload documents to EPIC.

Skills

Customer service

Communication

Scheduling

Cash handling

Multitasking

Education

High School Diploma or equivalent

Tools

EPIC EHR

Kiosk registration system

Job description

Corewell Health is seeking a part-time clerical support member to help deliver quality health care services at our Hastings site. You will greet patients, handle payments, and assist with registration and scheduling, supported by EPIC/EHR systems.

You will perform routine clerical tasks, manage mail and supplies, and contribute to end-of-day reports while upholding safety and privacy standards in a patient-focused environment.