Patient Services Concierge – Multisite Front Desk

AON Central Services, LLC; United States; On-site; USD 21,807 - 36,341; Full time

Job summary

AON Central Services, LLC is looking for a Patient Services Specialist to deliver exceptional patient support by managing patient intake and scheduling, while ensuring accurate documentation and financial transactions.

The ideal candidate should possess strong interpersonal and communication skills, and at least one year of experience in healthcare. The role requires proficiency in Microsoft Office and a customer service focus to enhance patient experiences.

Qualifications

• Minimum of one (1) year experience in a healthcare setting, physician office experience preferred.
• Demonstrated customer service focus with strong attention to detail and multitasking ability.

Responsibilities

• Provide high-quality front-end patient support by managing patient intake.
• Schedule and manage patient appointments, including follow-ups and treatments.
• Create, maintain, and update patient charts in the EMR.
• Collect and post patient payments accurately, log transactions in required systems.
• Comply with all regulations related to patient care and privacy.

Skills

Interpersonal skills

Communication skills

Critical thinking

Organizational skills

Proficiency in Microsoft Office

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

AON Central Services, LLC is looking for a Patient Services Specialist to deliver exceptional patient support by managing patient intake and scheduling, while ensuring accurate documentation and financial transactions.

The ideal candidate should possess strong interpersonal and communication skills, and at least one year of experience in healthcare. The role requires proficiency in Microsoft Office and a customer service focus to enhance patient experiences.