Multi-Site Patient Services Coordinator

American Oncology Management Company; Kansas City (KS); On-site; USD 24,000 - 36,000; Full time

Job summary

Mid America Cancer Care Centers is seeking a Patient Services Specialist to deliver front-end patient support including intake, scheduling, medical records, and financial transactions. The role requires accurate documentation and a customer-focused approach across multiple clinic stations.

Responsibilities span greeting patients, verifying identity, updating demographics, posting payments, scheduling, communicating with physicians, and ensuring HIPAA-compliant record-keeping.

Qualifications

• Minimum of one year experience in a healthcare setting.
• Demonstrated customer service focus with strong attention to detail.
• Ability to multitask in a fast-paced, multi-site environment.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Greet patients and verify demographics and I.D.
• Schedule appointments and maintain physician schedules.
• Manage EMR documentation and medical records.
• Process patient payments and receipts.
• Coordinate communications with care teams and labs.
• Support HIPAA compliance and clinic policies.

Skills

Interpersonal skills

Communication

Multitasking

Microsoft Office

Education

High School Diploma

Associates degree preferred

Job description

Mid America Cancer Care Centers is seeking a Patient Services Specialist to deliver front-end patient support including intake, scheduling, medical records, and financial transactions. The role requires accurate documentation and a customer-focused approach across multiple clinic stations.

Responsibilities span greeting patients, verifying identity, updating demographics, posting payments, scheduling, communicating with physicians, and ensuring HIPAA-compliant record-keeping.